DELIVERY CHARGESFREE DELIVERY WITHIN THE UK FOR ORDERS OVER £40
FREE DELIVERY FOR ORDERS OVER £100 TO EUROPE AND OVER £150 to USA, CANADA, AUSTRALIA, NEW ZEALAND
|UNITED KINGDOM|| EUROPEAN|
|USA & CANADA||AUSTRALIA &
|Orders up to £10||£1.95||£4.00||£6.00||£6.00|
|Orders from £10.01 to £39.99||£3.95||£10.00||£12.00||£14.00|
|Orders from £40 to £79.99||FREE||£15.00||£18.00||£19.00|
|Orders from £80 to £99.99||FREE||£25.00||£33.00||£37.00|
|Orders from £100 to £149.99||FREE||FREE||£33.00||£37.00|
|Orders over £150.00||FREE||FREE||FREE||FREE|
Most orders are usually sent to you within 3 working days, but this has now been extended. As of July 2020, there may be delays to postal services from the UK. Courier services are operating, with some delays, so I will arrange for larger items to be collected from my home at the earliest opportunity.
Mugs, coasters, placemats, glass chopping boards and reusable bottles are custom made for you and are usually sent to you by my specialist UK printer within 3 to 5 working days. As of July 2020, they are currently operating with an average 12 working day turnround due to restricted socially distanced working (though some items are sent out much more quickly), and there may be postal system delays once the order leaves the printer.
I will inform you of the current postal situation when you order from me, and give you the option of cancelling your order if you would prefer not to wait.
Please double check that you enter the correct delivery address at checkout. I am not responsible if your parcel is lost as a result of you giving me the wrong address.
All original paintings and orders over £20.00 are sent by a tracked postal/courier service and you will need to sign for it on arrival.
Estimated delivery time for UK orders 3 -5 days from dispatch date. See above for details of current postal delays.
I will email you when your order has been sent – if it has not arrived within 14 working days of receiving your dispatch email, please check with your neighbours and then contact me so that I can investigate.
All International orders for original paintings and prints are sent using a tracked postal or courier service.
Estimated delivery times:
– Europe orders 3 -5 working days from dispatch date;
– Rest of the World 5 – 10 working days from dispatch date.
See above for details of current postal delays.
Customs and import duty fees may be payable in your country. These are outside my control and the Buyer is responsible for paying them. Please consult your local authorities for details of customs limits in your country.
Customs controls to check your package may delay the delivery of your order. I cannot therefore predict or guarantee a delivery date for your order. Customs delays may run to weeks in busy periods.
I will email you when your order has been sent – if it has not arrived within 21 working days of receiving your dispatch email, please contact me so that I can investigate.
If your country is not listed above, please contact me so that I can check delivery rates for you.
ORDERS FROM OTHER STOCKISTS
Thank you for your patience during these difficult times, and for supporting a one-woman UK business.